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The Scrum team makes up 3 different roles in it. Scrum Master, Product Owner and Developers. How does these people collaborate together to deliver customer delighting products?
The Product Owner – “maximizes the value the product creates"
The Development team – “ Creates product that offer a great user experience and high quality”
The Scrum master- offers process and method coaching to the product owner, developers, and stakeholders.
Now, lets look at each role closely.
Product Owner Roles & Accountabilities:
The Product owner defines the why, who, what and why it is worthwhile to develop a product, who is it for, and what features it should contain. Product owners owns a product entirely and they have the final word on strategic and tactical product decisions. The main responsibility of the product owner is to maximize the value of the product creates for users, customers, and for the business. This also includes creating the vision, meeting with stakeholders and customers.
To achieve this the Product owner has to perform these activities:
Set product goals
Ensure that the product backlog is stocked with clearly expressed items that help reach the product goal
Order the backlog
Regularly update and refine the backlog together with the developers
Collect feedback from users, customers, and stakeholders on the product increments
Agree on sprint goals with the developers.
Creating and updating a product strategy and roadmap and measuring how much value the product creates using key performance indicators (KPIs).
Great product owners are empowered, knowledgeable, empathetic, available, and decisive.
Developer (or team member) Role & Accountabilities:
The ideal size for a development team is between 3 and 9 people, excluding scrum master and product owner. The developers decide how to accomplish the work set forth by the product owner. Teams of developers are structured and empowered to organize and plan how to accomplish their work at an agreed upon level of quality—the definition of done. Developers work together to accomplish the sprint goal, checking in with each other at least daily to inspect and adapt their plan.
To achieve these aims, developers perform the following activities:
Manage the sprint backlog
Inspect and adapt through a daily scrum.
Contribute to the sprint goal
Great team of developers are self organizing , they decide how to turn the product backlog in to increments of potentially releasable functionality. Developers should have all skills working cross functional. Its one team mentality which consists of developers, testers, architects, operations and business analysis. Though individual development team specialized skills and area of focus but accountability belongs to the development team as a whole.
Scrum Master Role & Accountabilities
Scrum masters should know scrum well enough to help others understand it and do it well; and also work towards continuously improving their mastery of scrum. Scrum masters hold the scrum team accountable to their working agreements, scrum values, and to the scrum framework itself. The scrum master helps the scrum team perform at their highest level. They also protect the team from both internal and external distractions.
To achieve these aims, Scrum masters perform the following activities:
Coach: Facilitate meetings, conversations, and improvements.
Ensure that the goals, scope, and product domain are understood by everyone on the scrum team as well as possible.
Find techniques for effective product backlog management.
Help the scrum team understand product backlog items.
Ensure the product owner knows how to arrange the product backlog to maximize value.
Facilitate scrum events as requested or needed
Remove impediments to the team’s progress.
Lead without authority and puts the team first.
Coach the developers in self-organization and cross-functionality.
The great Scrum master has the quality of being Humble, Respectful, Empathetic, Persuasive and Connected.
So, the scrum team has its own roles and accountability to become a great team as a whole which always works towards accomplishing the product goal and delighting the customer.
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